FAQ
How are orders shipped?
Every order is given a USPS tracking number once shipped. California Dirt is not responsible for lost or stolen packages. This is a one-woman show, so please allow 2-3 weeks for shipping.
What is the return policy?
You have 14 days to exchange your piece(s) for another size or for California Dirt credit. Full refunds are not accepted.
How do I initiate a size exchange?
Please contact carmen@californiadirt.xyz to initiate an exchange. California Dirt is not responsible for return or exchange shipping costs either way. Please include all original packaging when returning or exchanging an item.
Every order is given a USPS tracking number once shipped. California Dirt is not responsible for lost or stolen packages. This is a one-woman show, so please allow 2-3 weeks for shipping.
What is the return policy?
You have 14 days to exchange your piece(s) for another size or for California Dirt credit. Full refunds are not accepted.
How do I initiate a size exchange?
Please contact carmen@californiadirt.xyz to initiate an exchange. California Dirt is not responsible for return or exchange shipping costs either way. Please include all original packaging when returning or exchanging an item.
